Terms & Conditions
Welcome to Advisory Board Crystals. These Terms & Conditions govern your use of our website and the purchase of products through our online store. By accessing our website or placing an order, you agree to these terms.
1. About Our Website
This website is operated by Advisory Board Crystals. We provide information about our products and offer apparel and related products for purchase through our online store.
Contact Email: sales@advisorybaordcrystal.com
Address: 1920 Hillhurst Avenue, Los Angeles, CA 90027, USA
2. Use of Our Website
By using our website, you agree to:
- Provide accurate information when creating an account or placing an order.
- Use the website only for lawful purposes.
- Not attempt to interfere with the website’s security or functionality.
- Not use our website to engage in fraudulent, abusive, or unauthorized activity.
- Keep your account information and login credentials secure.
We reserve the right to restrict or terminate access to the website if we reasonably believe that these terms have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, sizes, colors, and other information displayed on our website are accurate.
However, slight differences in color or appearance may occur depending on your device, screen settings, photography, lighting, or other factors.
We reserve the right to correct errors, update product information, and modify product availability without prior notice.
4. Product Availability
All products are subject to availability.
We may limit quantities, discontinue products, or change product availability at any time. If an ordered product becomes unavailable after your purchase, we will contact you regarding the available options, which may include cancellation and a refund.
5. Pricing and Payments
Product prices are displayed on the website and may change without prior notice.
We reserve the right to correct pricing errors or other inaccuracies. If an incorrect price is displayed and an order has been placed at that price, we may contact you before processing the order.
Payments are processed through the payment methods available during checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.
6. Orders
When you place an order, you are making a request to purchase the selected products.
After placing an order, you may receive an order confirmation. An order confirmation does not necessarily guarantee that the order will be fulfilled if circumstances arise that prevent us from processing it.
We reserve the right to cancel or refuse an order where permitted by applicable law, including in cases involving suspected fraud, incorrect pricing, product availability issues, or inaccurate order information.
If we cancel an order after payment has been received, the applicable payment will be refunded.
7. Shipping and Delivery
We process and ship orders according to the shipping options and information presented during checkout.
Delivery times may vary depending on the destination, shipping provider, weather, holidays, customs procedures, and other circumstances beyond our reasonable control.
Once an order has been handed to the shipping carrier, delivery may be affected by carrier-related delays.
Customers are responsible for providing accurate shipping information when placing an order. We are not responsible for delays or delivery problems caused by incorrect or incomplete addresses supplied by the customer.
8. Returns, Exchanges, and Refunds
We offer 30-day free returns and exchanges for eligible purchases.
Eligible customers may request a return or exchange within 30 days of receiving their order.
Approved refunds are generally processed within 7–15 days after the returned item has been received and inspected.
We do not deduct a refund fee from an approved refund. The eligible refund amount will be returned to the original payment method.
For complete information, please review our Refund & Returns Policy.
9. Account Registration
Certain website features may require you to create an account.
You are responsible for maintaining the confidentiality of your account information and password and for activities performed through your account.
If you believe your account has been accessed without authorization, please contact us promptly.
10. Intellectual Property
Unless otherwise stated, the content on this website, including text, graphics, logos, images, product descriptions, designs, layouts, and other materials, is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit website content without appropriate authorization.
11. User-Submitted Content
If you submit reviews, comments, photographs, feedback, or other content to our website, you agree that you have the right to submit that content.
You should not submit content that is unlawful, misleading, defamatory, abusive, infringing, or otherwise inappropriate.
Where permitted by law, you grant us a non-exclusive right to use, reproduce, display, and distribute submitted content for purposes related to operating and promoting our website and business.
12. Third-Party Services and Links
Our website may use or link to third-party services, websites, payment providers, shipping providers, analytics services, or other external platforms.
We are not responsible for the content, availability, security, or privacy practices of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.
13. Website Availability
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, technical issues, or other circumstances.
14. Limitation of Liability
To the extent permitted by applicable law, Advisory Board Crystals will not be responsible for indirect, incidental, consequential, or special losses arising from your use of the website or purchase of products.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to hold Advisory Board Crystals and its relevant personnel harmless from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms & Conditions, misuse of the website, or infringement of another person’s rights.
16. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Please review our Privacy Policy before using our website or placing an order.
17. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website, services, or applicable requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the website after updated terms are posted constitutes acceptance of the revised terms, to the extent permitted by applicable law.
18. Governing Law
These Terms & Conditions will be interpreted and applied in accordance with applicable laws. Any disputes will be handled in accordance with the laws and jurisdiction applicable to the parties and the transaction, subject to any mandatory consumer protections that apply.
19. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Advisory Board Crystals
Email: sales@advisorybaordcrystal.com
Address: 1920 Hillhurst Avenue, Los Angeles, CA 90027, USA
Thank you for visiting Advisory Board Crystals and for choosing to shop with us.