Privacy Policy

At Advisory Board Crystals, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or make a purchase.

1. Information We Collect

When you browse our website, create an account, place an order, or contact us, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Account information
  • Order and purchase details
  • Payment-related information
  • Information you provide when contacting customer support
  • Technical information such as IP address, browser type, device information, and website activity

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Provide shipping and delivery services
  • Manage customer accounts
  • Process payments
  • Respond to questions and customer service requests
  • Provide order confirmations and updates
  • Improve our website, products, and services
  • Detect and prevent fraud, abuse, or unauthorized activity
  • Maintain website security
  • Comply with applicable legal and regulatory requirements
  • Send promotional communications when permitted and where you have provided appropriate consent

3. Payment Information

Payments made through our website may be processed by third-party payment providers. We generally do not store complete payment card information on our own servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices. We recommend reviewing the privacy policy of the payment provider used during checkout.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve the shopping experience.

Cookies may also be used by certain third-party services that support website analytics, payment processing, advertising, or other website functions.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing of Information

We do not sell your personal information for monetary consideration.

We may share necessary information with trusted service providers that help us operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting providers
  • Ecommerce and technology providers
  • Analytics and security services
  • Customer support providers

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect our rights, customers, website, or business.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

7. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

8. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, which may include requesting access to, correction of, or deletion of certain information.

You may also be able to opt out of certain promotional communications by following the unsubscribe instructions included in those communications.

To make a privacy-related request, contact us using the information provided below.

9. Children’s Privacy

Our website is not intended for children who are under the minimum age required by applicable law to provide personal information independently.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

The specific retention period may vary depending on the type of information and applicable legal requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or legal requirements.

When changes are made, we will update the “Last Updated” date at the beginning of this policy. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Advisory Board Crystals

Email: sales@advisorybaordcrystal.com

Address: 1920 Hillhurst Avenue, Los Angeles, CA 90027, USA

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.